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Standard fees

Standard fees are preset values that can be applied in a quotation. They might be different among countries. This section will explain everything you need to know about standard fees including what standard fees are, how to create, edit, filter, sort, export, and import standard fees, as well as how to update global fees.

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Contents
  • 1. What Is Standard Fee?
  • 2. Access Standard Fees
  • 3. Create New Standard Fee
  • 4. Edit Standard Fees
  • 5. Filter Standard Fees
  • 6. Sort Standard Fees
  • 7. Export Standard Fees
  • 7. Import Standard Fees
  • 8. Update Global Fees

1. What Is Standard Fee?

A "standard fee" is a fixed amount charged for a particular service or product that is considered reasonable and customary for that industry or market.

2. Access Standard Fees

  1. Go to the sidebar and select Quotations
  2. Click Standard Fees
  3. The standard fees table will show up
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3. Create New Standard Fee

  1. Click New +
  2. Select “Service Country” & “Currency” (e.g. Japan & Japanese Yen)
  3. Fill in the worker fees section (click on the square button to activate input sections)
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    1. Setup Fee
    2. Setup Fee (expat)
    3. Offboarding Fee
    4. Offboarding Fee (expat)
    5. Default Monthly Fee
      • Fixed vs Percent
    6. Default Monthly Fee (expat)
      • Same as local
    7. Enable Visa Sponsorship
      • Per Worker
      • Per dependent
        • Refers to a relative of worker (such as a husband)
      • Per cancellation
  4. Fill in the general section (click on the square button to activate input sections)
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    1. Off Cycle Payrun
      2. "Off cycle payrun" refers to a payroll run that is done outside of the normal payroll schedule. This may occur when an employee is terminated or when there is a need to process a bonus or other type of payment that is not part of the regular payroll cycle.
    2. Bank Transfer Fee
    3. Statutory Medical Check Admin Fee
    4. Office rental fee
    5. Months of Deposit
    6. Exchange Rate Markup
      7. Exchange rate markup refers to the amount added to the actual exchange rate when converting one currency to another. This markup is typically charged by the financial institution or service provider facilitating the transaction, and can vary depending on the provider and the currencies being exchanged.
    7. Expense Review and Validation Fee
      8. The Expense review and validation fee is a fee charged for the review and validation of expenses submitted by workers. This fee is meant to cover the costs associated with processing and verifying expense claims, as well as any other related expenses.
    8. Statutory Medical Check Fee
    9. Travel Insurance Fee
    10. Deposit Components
        11. "Deposit Components" are the various components of a deposit that may need to be paid when hiring.
      1. Compensation
      2. Bonus Contract Length
      3. Statutory Bonus/Contract length
      4. Benefits
      5. Indirect Taxes
  5. Fill in the time charges section
      6. "Time Charge" refers to hourly pay depending on the worker’s position. This is one component of the standard fees that can be set up in the system.
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    1. Enter “Position” and “Hour Rate”
    2. Click + to add a new position
    3. Click x to delete unwanted positions
  6. Click Save
  7. The new standard fee will show up in the table

4. Edit Standard Fees

  1. Click Edit on the row of workers that you want to edit
  2. Edit the information
  3. Click Save
  4. The edited standard fee will show up in the table
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Note Service country and currency cannot be edited

5. Filter Standard Fees

You can choose desirable criteria to filter lists of standard fees that you want to display in the table.

  1. Click Filters
  2. Select criteria that you want to filter (e.g. Country)
  3. Set your criteria (e.g. Japan)
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  4. The filtered values regarding your criteria will show up in the table

The filter can be set and edited from the bar above the table as well.

6. Sort Standard Fees

The table can be sorted alphabetically and numerically in descending and ascending order.

  • If data in the selected column is alphabetic data, it will be sorted alphabetically
  • If data in the selected column is numerical data, it will be sorted numerically
  • If data in the selected column is in date format, it will be sorted from newest or oldest

The table can be sorted by one column at a time.

  1. To sort based on that column, click on the head of a column until you get the desired sort
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Symbols
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Not Sorted

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Ascending Order

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Descending Order

  1. The sorted table will show up

7. Export Standard Fees

  1. Click ...
  2. Click Export
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  3. Select countries and currencies (e.g. Japan, Japanese yen)
    • Click Clear to delete all selected countries or currencies
    • Click Select all to select all countries or currencies
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  4. Click Download Spreadsheet
  5. The Excel file of selected standard fees will be downloaded

7. Import Standard Fees

After exporting standard fees as an Excel file.

  1. Click ...
  2. Click Import
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  3. Upload your file
  4. The imported standard fee will show up in the table

8. Update Global Fees

  1. Click ...
  2. Click Update global fees
  3. Edit the information as you want
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    1. Out of Pocket Fee %
    2. Urgent Setup Fee %
    3. Late Payment Fee %
    4. Urgent Offboarding Fee %
    5. Back Handing Fee %
      6. Back handing fee is a fee charged when a customer requests a refund or reversal of a payment after a certain time period has passed. This fee is meant to cover the costs associated with processing the refund and any other related expenses.
  4. Click Save
  5. The global fees will change accordingly

Next: Quote settings